About Pulse Fiber Internet

Pulse is a trusted local utility committed to connecting Northern Colorado communities.

We provide reliable internet connections our residents need, backed by exceptional customer service and fair rates. 

Established in 2018, Pulse started in Loveland, Colorado, and has since expanded to Timnath and areas throughout Larimer County. Investing in Pulse is an investment in our local economy.

Pulse is part of the City of Loveland Utilities.

Photograph of 5 Pulse employees volunteering at Loveland's Community Kitchen

Pulse Awards & Accolades

Bringing a community-owned, 100% fiber-optic utility to life is only possible with the dedication and efforts of a large group of talented individuals with a diverse set of skills and backgrounds. We are proud of our team for being recognized across many different fields!

Pulse was named Large Business of the Year by the Loveland Chamber of Commerce at the 2025 Annual Dinner on 10/17/2025.

The Pulse Marketing Team was awarded the Innovation Excellence Award at The Independent Show in August 2025, an industry conference hosted by National Content & Technology Cooperative (NCTC) and America’s Communications Association (ACA Connects). The award recognized the excellent work the marketing team did in classifying our unique internet packages.

Check out the complete rankings at www.pcmag.com/articles/readers-choice-2025-isps.

Pulse rankings in the “Top ISPs in the United States for 2025”:

  • Overall Satisfaction: 3rd
  • Setup: 1st
  • Value: 3rd
  • Reliability of Connection: 3rd
  • Speed of Connection: 3rd
  • East of Use: 3rd
  • Tech Support: 1st
  • Customer Service: 1st
  • Repairs: 1st
  • Streaming: 1st
  • Home Phone: 1st
  • Home WiFi: 1st
  • Likelihood to Recommend: 3rd

“Special shout-out to Pulse, the 10-gig town-utility ISP in Loveland, Colorado. It’s a division of the town’s water and power department, and like last year, it has the absolute best Gaming Quality Index score nationally, making it the only ISP with a perfect 20 score for gaming. Unlike last year, however, that score (plus some great speed and price ratings) put it in the top 10 overall.”

—PCMag Best Gaming ISPs 2025

Presented by the Larimer County Office of Emergency Management to Pulse “for your outstanding partnership and for your ongoing efforts in keeping our community safe.”

The Larimer EOC Collaboration Award was given in appreciation of Pulse’s assistance in keeping 911 communications online during the Alexander Mountain Fire in July 2024.

Pulse Broadband has the very best score for gaming quality of any provider before we do any conversion to a 1 to 20 scale. That used to be all we considered to pick a best gaming ISP winner, but under our new criteria, when factoring other things like coverage and price, Pulse (the local 10 Gig fiber utility of Loveland, Colorado) couldn’t make the top 10. Nevertheless, it’s worth calling it out for pure connection quality.  Several other ISPs try hard to keep up with Pulse’s connection—including Google Fiber, MetroNet, last year’s winner NextLight (also in CO), and Sonic—but going into 2024 the median quality index numbers put Pulse in the pole position nationwide for gaming.

—PCMag, Best Gaming ISPs for 2024

The National Association of Telecommunications Officers and Advisors (NATOA) awarded Thompson School District and Pulse the COVID-19 Response Digital Equity Project of the Year – Distance Learning as part of their 2021 Community Broadband and Digital Equity Awards. This award recognizes Thompson School District’s Expansion of Pulse Municipal FTTP Network to the Big Thompson Canyon and Lago Vista Mobile Home Park. Read more.

Pulse was honored to bring home two 3CMA Silver Circle Awards.  One for “Community Visioning or Branding” for the Loveland Pulse brand, and the other in the category of “Graphic Design – Publications” for the Path to Pulse Coloring book.

3CMA stands for The City-County Communications & Marketing Association and recognizes excellence in government communications.

Pulse was honored to bring home the 3CMA Savvy Award for Community Engagement and Outreach Communications Plan for our Let’s Talk Broadband campaign communications plan. We also won the Diamond Award for Communications and Marketing Processes which is a top Savvy award across all categories that recognizes the best of the best. 3CMA stands for The City-County Communications & Marketing Association and recognizes excellence in government communications.

Join Our Team

Pulse staff members are innovative, creative and passionate about bringing fiber – and reliable high-speed internet service – to the community. If that sounds like you, check out our open positions.

See Job Openings

Doing Business with Pulse

Pulse will periodically need to obtain bids for different materials and services. Any bids or requests for proposals will be shared on Rocky Mountain BidNet. 

See Purchasing Information

Get to Know Pulse

About Pulse FAQs

Loveland Communication Advisory Board

Pulse is overseen by the City of Loveland Communications Advisory Board (LCAB), made up of nine community members and two City Council members. This group advises council on all matters related to communications services and provides policy recommendations to the city manager and director of the City of Loveland Utilities.

LCAB Information

History of Pulse

  • 2015

    January 24

    Broadband discussion is raised at a Loveland City Council Workshop.

  • November 3

    82% of Loveland voters supported Ballot Issue 2C, which removed the legal barriers imposed by Colorado Senate Bill 05-152 for the City’s involvement, directly or indirectly, in providing telecommunication services.

    2015

  • 2016

    February 9

    A Broadband Task Force was developed to investigate municipally owned and operated fiber-optic service as a potential option, and guiding principals were established.

  • February 6

    Following two years of intensive research by the task force and staff, a City Council vote authorized a series of measures continuing the pursuit of community broadband through a retail model.

    2018

  • 2018

    February 7

    The Broadband Task Force was formally transitioned into the Loveland Communications Advisory Board (LCAB).

  • November 6

    Loveland City Council adopted a resolution establishing a City-owned retail broadband utility with regional collaboration and directed city staff to secure financing instruments to build and operate a broadband network.

    With City Council’s green light for the project and authorization for the Electric and Communications Enterprise, work on the network began rapidly.

    2018

  • 2019

    April

    Financing to fund the project was completed through a broadband bonding package of $95.42 million.

  • May

    The City of Loveland branded its communications utility as Pulse. The community-owned utility is being built on a promise of local service, transparency in rates and speeds, and a promise of responsiveness second to none.

    2019

  • 2019

    November

    Loveland City Council approved the construction contract for locally-owned and operated partners Colorado Boring and for Pulse’s premise construction partner OnTrac, Inc.

  • November 25

    Ground breaking! Construction begins for the Pulse 100% fiber-optic network.

    2019

  • 2020

    June

    Kick-off! Pulse signs-up its first residential customer June 2020.

  • December 3

    Serving Loveland Businesses – Pulse launches business services in December 2020.

    2020

  • 2021

    April

    Pulse is approved to partner with the Federal Communications Commission to offer Emergency Broadband Benefit funding to help stay families in need connected to the internet during the global health crisis.

  • June 28

    1,000,000 feet of boring! On June 28th, just ten days after the one-year launch of service anniversary, Pulse construction team achieves the 1,000,000 feet of boring milestone.

    2021

  • 2021

    October

    PulseTV comes to life – delivering an exciting, personalized-for-Loveland viewing experience.  From a traditional channel guide experience, to 100 hours of Cloud DVR, to all of Colorado’s local sports favorites on Altitude Sports, PulseTV was designed with Loveland in mind.

  • November

    Pulse launches its platform letting Loveland residents in serviceable areas to sign up for Pulse Internet, Voice, and Television…on the internet!

    2021